Support Engineer (AdOps)

If you want to bring your career to the next level, be a part of Silicon Valley start-ups and work on the next generation businesses this place is right for you.

We are looking for a responsible Support Engineer.




Preferably 2+ years




  • Development of app back-end
  • Extending test coverage (unit and integration tests are must have)
  • Direct project communication with US and European clients
  • Co-operation with other development team members


  • Good understanding of online advertising ecosystem.
  • Basic experience in ads campaigns setting on major ads networks
  • Hands-on experience with Unix commands, logs, data analysis, DB querying tools
  • 1+ year in Manual QA for modern web products
  • 1+ year experience in online customer support
  • Good level of written and verbal English.

Desired skills:

  • Experience in supporting international clients
  • Python programming skills
  • User manuals and knowledge base creation experience

Job Duties:

  • Consult end-users of online advertising platform in campaigns creation and management
  • Create queries and analyze system logs to troubleshoot customers’ issues
  • Create and maintain product knowledge base or FAQs for the most frequent use-cases
  • Run quality assurance tests of the new versions of the product, create test-cases and provide bug reports
  • Participate in product team meetings, providing personal input to enhance the product
  • Participate in Skype calls with US based colleagues


  • Stable company with many US clients;
  • Competitive salary with perfomance bonuses;
  • Flexible schedule;
  • Professional growth: if you can build great products you will continue leading those businesses;
  • Professional team & warm friendly atmosphere;
  • Unique working environment where you will be a part of our clients and partners teams;
  • Relocation package;
  • Nice, comfortable office with river view;
  • English classes, full medical encurence, sports activities support, corporate events etc.

Are you an expert in Java, BigData, Angular.JS, Python, iOS, Android?
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