Support Engineer (AdOps)

If you want to bring your career to the next level, be a part of Silicon Valley start-ups and work on the next generation businesses this place is right for you.

We are looking for a responsible Support Engineer.

Compensation

Competitive

Experience

Preferably 2+ years

Employment

Full-time

Responsibilities:

  • Development of app back-end
  • Extending test coverage (unit and integration tests are must have)
  • Direct project communication with US and European clients
  • Co-operation with other development team members

Expertise:

  • Good understanding of online advertising ecosystem.
  • Basic experience in ads campaigns setting on major ads networks
  • Hands-on experience with Unix commands, logs, data analysis, DB querying tools
  • 1+ year in Manual QA for modern web products
  • 1+ year experience in online customer support
  • Good level of written and verbal English.

Desired skills:

  • Experience in supporting international clients
  • Python programming skills
  • User manuals and knowledge base creation experience

Job Duties:

  • Consult end-users of online advertising platform in campaigns creation and management
  • Create queries and analyze system logs to troubleshoot customers’ issues
  • Create and maintain product knowledge base or FAQs for the most frequent use-cases
  • Run quality assurance tests of the new versions of the product, create test-cases and provide bug reports
  • Participate in product team meetings, providing personal input to enhance the product
  • Participate in Skype calls with US based colleagues

Benefits:

  • Stable company with many US clients;
  • Competitive salary with perfomance bonuses;
  • Flexible schedule;
  • Professional growth: if you can build great products you will continue leading those businesses;
  • Professional team & warm friendly atmosphere;
  • Unique working environment where you will be a part of our clients and partners teams;
  • Relocation package;
  • Nice, comfortable office with river view;
  • English classes, full medical encurence, sports activities support, corporate events etc.

Are you an expert in Java, BigData, Angular.JS, Python, iOS, Android?
Don’t see an open position for your skill set?

Good News! We have new positions open every month.

Send your CV in English at jobs@bekitzur.com and be the first candidate for the new opening!

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