Support Engineer (AdOps)

Bekitzur is working with top Silicon Valley technology companies on their core products and systems. We have many open position for serious software development professional who want to push their career to the next level and become key experts in the future international enterprises.

This is a great position for an energetic and responsible Java developer to contribute in very interesting data solutions project and quickly grow into the technical project lead.

Compensation

Competitive

Location

St. Petersburg, Russia

Experience

2+ years

Employment

Full-time

Required Qualifications:

  • Good understanding of online advertising ecosystem.
  • Basic experience in ads campaigns setting on major ads networks
  • Hands-on experience with Unix commands, logs, data analysis, DB querying tools
  • 1+ year in Manual QA for modern web products
  • 1+ year experience in online customer support
  • Good level of written and verbal English.

Desired Skills:

  • Experience in supporting international clients
  • Python programming skills
  • User manuals and knowledge base creation experience

Job Duties:

  • Consult end-users of online advertising platform in campaigns creation and management
  • Create queries and analyze system logs to troubleshoot customers’ issues
  • Create and maintain product knowledge base or FAQs for the most frequent use-cases
  • Run quality assurance tests of the new versions of the product, create test-cases and provide bug reports
  • Participate in product team meetings, providing personal input to enhance the product
  • Participate in Skype calls with US based colleagues

Benefits

  • Competitive salary
  • Full High-Tech Job benefits package
  • Flexible schedule
  • Opportunities to make business trips (US, SiliconValley)

Are you an expert in Java, BigData, Angular.JS, Python, iOS, Android?
Don’t see an open position for your skill set?

Good News! We have new positions open every month.

Send your CV in English at jobs@bekitzur.com and be the first candidate for the new opening!

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