The use of artificial intelligence and ability to converse in natural language can make chatbots seem as if we are experiencing the future right now. Chatbots are adopted by thousands of companies and becoming more and more popular. However, you don’t have to be a Silicon Valley giant with endless development and research budgets to build chatbots. In fact, you could do it from your own home and you don’t even necessarily need any programming skills. We constantly play with new tools in chatbot world and this post will help you to save time choosing the chatbot development platform for your needs.
A chatbot development platform consists of development environment, data and APIs that allows non-programmers to create and train chatbot. Chatbot platforms help you by giving pre-defined generic bots and let you add more functionality to your bot by creating a flow, machine learning capabilities, API integration etc.
Any person without any knowledge of coding can create his/her own bot on Facebook Messenger using Chatfuel. It provides features like adding content cards and sharing it to your followers automatically, gathering information inside Messenger chats with forms and let users request info and interact with your bot with buttons. Since people are more comfortable with chatting than selecting options from a chatbot. It also provides Artificial Intelligence technology for scripting interactive conversations. And using AI to recognize user answers to provide the appropriate response.
It is completely free for anyone to make a bot on its chatbot platform. Although after your bot reaches 100K conversations/month you will have to contact their team to subscribe as a premium customer. Many multinational companies like Adidas, MTV, British Airways, Volkswagen are using Chatfuel for their Facebook Messenger chatbots.
Smooch is a connector or bridge between your business apps (Slack, Help Scout, Front, Zendesk, and others) and messaging apps (Line, Facebook Messenger, Kik, WeChat, and others). Smooch allows one of your business apps to get all the incoming chat notifications from the messaging apps. This way, you and your team can answer every chat question coming from your customers without moving away from the business app you use.
With Chatbot connectors you can create a bot and connect it to the messaging channels you use. The result? The bot will respond to customer chat so you can easily automate common workflows, such as collecting form data, scheduling, performing checkout processes, and giving feedback.
Botsify is another popular Facebook Messenger chatbot platform using drag and drop template to create bots. It includes such features that people want to create chatbots: like Easy Integrations via plugins, Smart AI, Machine Learning and Analytics Integration. Although Machine Learning and AI integration would be tough for people who do not have technical knowledge, it’s drag & drop template substitutes for making the process simple.
There will be a situation when you would want to take over the chat from the bot. And for this situation, Botsify provides human takeover ability for a smooth transition from a bot to a human.
Beep Boop is a paid hosting platform for developers who intend to create a chatbot for Facebook Messenger or Slack. Set up the source code of your bot on Github, then launch it on Beep Boop and integrate it with either Messenger or Slack. Slackbots created with Beep Boop can be connected to Slack using the Real Time Messaging API allowing your Slackbot to respond to chats.
The same rule applies to Messenger bots that use the Messenger Send/Receive API. The bot here can be used on Facebook business pages where it can interact with customers via real-time chat, answer their questions, and guide them through transactions.
Bottr is an interesting concept to make your personal bot from your real Facebook, LinkedIn & Twitter account. We got our bot ready in less than 5 minutes, and it has created questions automatically from Facebook data.
- Where did you study?
- Education background
- Who are you?
- When were you born?
- Where do you live?
Bottr gives you an option to embed your bot on your website. You can also add data from a Medium, WordPress, Wikipedia for better data coverage.
Motion.ai is a chatbot platform to visually build, train, and deploy chatbots on Facebook Messenger, Slack, Smooch or your website. It lets you diagram your conversation flow like a flowchart to get a visual overview of the outcomes of a bot query. Then connect your bot to a messaging service like Slack, Facebook Messenger, and go. Motion.ai allows you to deploy Node.js code directly from its interface along with several other integrations.
Dialogflow is a powerful tool to create a conversational Messenger bot. You can embed advanced context, dialog management support and fulfillment into your Facebook Messenger Bot. Dialogflow is designed to make things easier for both developers or non-developers. It’s only a three-step process to build a smart Facebook Messenger Bot.
First, you will need to create an agent, then provide a few textual examples of how people may talk to your bot. After this, Dialogflow performs the most important task in the bot creation process, it “trains” the bot for you. After the training is done, you just need to connect your bot and launch it.
Bekitzur can help
We develop and train bots for insurance, loan, e-commerce and non-profit businesses. Our product managers and developers can quickly access your needs and evaluate projects, bots and tools that need to be built. Whether you need help to integrate existing bots into popular messenger platforms or build messenger apps and bots from scratch, Bekitzur has expertise and resources to help you.